Shade & Stencil (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a booking, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information (such as your name, email address, phone number, and appointment details) when you book a service or send an inquiry.

Payment Information when you purchase services through our booking system. Payment processing is handled securely by our third-party provider — we do not store your full payment details.

Non-Personal Information such as browser type, device information, and site usage data to improve our website.

2. How We Use Your Information

We use your information to:

Book and manage your appointments.

Respond to your questions and inquiries.

Process payments for services.

Send appointment confirmations, reminders, and important updates.

Improve our website, services, and customer experience.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers such as booking platforms, payment processors, and email systems to operate our business.

Legal Authorities if required by law or to protect our rights and safety.

4. Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. While no method is 100% secure, we use reputable platforms and encryption where possible.

5. Your Rights

You may request to: Access, correct, or delete your personal information. opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

6. Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience. You can adjust your browser settings to disable cookies, but some features may not work as intended.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact: Shade & Stencil Email: [email protected]